Dispatcher

All applicants for the position of Biloxi Dispatcher/call taker must meet the following requirements:

Qualifications:

  • Minimum of 18 years of age
  • Have a high school diploma or GED equivalent
  • Eligible to work in the United States
  • Registered voter of the county in which he/she resides
  • Have and maintain a valid driver’s license
  • Insurable by City of Biloxi insurance

Documents:

  • Copy of high school diploma or GED equivalent; or a valid copy of transcript to verify course work
  • Copy of birth certificate
  • Copy voter registration card
  • Copy of driver’s license
  • Fingerprint card for employment– obtained at any law enforcement agency
  • Complete the City of Biloxi Dispatcher application, click here

Applicant Processing Steps:

  • Complete a Dispatcher Application, click here
  • Typing test passing with a minimum of 35 words per minute with a 90% accuracy rate
  • Dispatch test passing with 70% accuracy
  • Background check
  • Computer Voice Stress Analysis (CVSA)
  • Oral interview
  • Personality Assessment Profile

Salary/Benefits:

City employment benefits
Annual or Vacation Leave
Annual Leave is earned and accumulated upon completion of one month of continuous service. Each full-time permanent and appointed employee of the City of Biloxi shall earn annual leave as follows:

Rank Annual Salary
Dispatcher I $38,168
Dispatcher II $39,956
Dispatcher III $44,054
1 month to 3 years   18 days per year (based on 8-hour days)
37 months to 8 years 21 days per year (based on 8-hour days)
97 months to 15 years 24 days per year (based on 8-hour days)
Over 15 years 27 days per year (based on 8-hour days)  

Sick Leave
All full-time employees accumulate 6.5 hours of sick leave per month, beginning upon completion of two months of service.
Medical, dental, and vision insurance
Available to full-time employees and their eligible dependents at a low monthly cost. When a full-time employee satisfies 60 days of service, coverage will begin on the first day of the following month.
Life/AD&D InsuranceOne (1) times employee’s base salary (minimum $25,000) which includes Accidental Death and Dismemberment for full-time employee, $5,000.00 for spouse, and $5,000.00 for children over six (6) months old of full-time employee.
Holidays – Up to twelve (12) paid holidays per year if scheduled to work:

New Year’s Day Labor Day
Dr. Martin Luther King Jr. Day Veterans Day
Mardi Gras Day Thanksgiving Day
Good Friday Friday after Thanksgiving
Memorial Day Christmas Eve
Fourth of July Christmas Day

Retirement Public Employee’s Retirement System of Mississippi
Civil Service
Full-time coverage for full-time employees employed by the City of Biloxi excluding directors and elected positions. For more information, click here.
Educational Incentive Pay

Full-time employees with at least one year of full-time service with the City may be entitled to education benefit pay, upon application on their one-year anniversary date:

Associate Degree or equivalent of at least 64 semester hours of credit $50.00 per month
Bachelor’s Degree $100.00 per month
Master’s Degree $150.00 per month
Doctorate or Juris Doctorate Degree $200.00 per month

Tuition Assistance (Full-time employee)
Full-time employees with at least one year of full-time service with the City may be entitled to pay or reimburse reasonable tuition charges not eligible for scholarship or payment from other sources up to $5,250.00 during a calendar year with a grade of at least a C, or graduate level with a grade of at least a B, from an accredited institution of higher learning. Other qualifications may apply. (City of Biloxi Code of Ordinances, Sec. 15-2-25)
*The benefits offered do not constitute an employment agreement between the employer and the employee and are subject to change by the employer.